xbazi — Safe Gaming Commitment

Responsible Gaming —
When fun stays in control

xbazi believes entertainment is best when enjoyed mindfully. Our tools and guidelines help you ensure a healthy and controlled gaming experience.

Our Commitment

Playing at xbazi is not just about winning — it is a safe, responsible experience.

Our Core Philosophy

Gaming at xbazi is purely for entertainment. We believe every player has the right to play in a safe environment. Our responsible gaming policy is designed to ensure that gaming never becomes a harmful habit. Gambling is not a way to secure income — it is entertainment, and should be treated as such.

Who Is at Risk

Anyone can develop a gaming problem — regardless of age, education, or financial situation. However, people under financial pressure, those dealing with mental health issues, or those with a family history of gambling may be at greater risk. xbazi is committed to helping you stay well.

Safe Gaming Tools

xbazi gives you several effective controls that you can use at any time.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, no additional funds can be deposited until the limit resets. This is the most effective way to manage your budget. Contact 24/7 live chat for assistance.

Session Time Limit

Decide in advance how many hours you will play each day. When the set time is up, you will be notified automatically and the session will end. A 24-hour cooling period applies if you want to change the time limit.

Time-Out Break

If you want a temporary break, choose a time-out from 1 day to 6 weeks. During this period you will not be able to log in and no bonus offers will be sent. Your account will be reactivated automatically after the break.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. Your account can be closed for 6 months to 5 years or permanently. This period cannot be ended early and no marketing communications will be sent.

Reality Check Reminder

Set up periodic pop-up notifications that remind you how long you have been playing and how much you have spent. Staying connected to reality is an important part of responsible gaming.

Account History Review

View a complete history of your deposits, withdrawals, and gaming sessions at any time. Reviewing your own activity regularly is a sign of a responsible player.

Recognising the Warning Signs

If the following signs appear, it is time to seek help.

  • You have a recurring urge to keep playing to recover money you have lost.
  • You are spending beyond your budget and cannot control it.
  • You are hiding your gaming activity from family or friends.
  • Thinking about playing is preventing you from focusing on work or study.
  • You are taking on debt or cutting out essential expenses because of gaming.
  • When you do not play, you feel anxiety, irritability, or restlessness.
  • You have tried to stop playing but keep failing.
  • Problems are appearing in your family relationships or professional life.
⚠️
If any of the above signs appear, take action now

Acknowledging the signs takes courage. Contact xbazi's 24/7 live chat support or email [email protected] — our team will assist you with full confidentiality.

Steps to Use the Tools

Activating responsible gaming tools on your xbazi account is very simple.

01

Log in to your account

Log in to your xbazi account and click the profile icon at the top right.

02

Go to the Responsible Gaming section

From Account Settings, click the "Responsible Gaming" option.

03

Choose the tool you need

Deposit limit, session time limit, time-out, or self-exclusion — choose based on your needs.

04

Confirm your settings

Set the amount or duration and confirm. Changes will take effect immediately.

05

Get help if needed

If you have trouble with the settings or need direct assistance, contact us via live chat or at [email protected].

Keep These Important Points in Mind

  • Gaming is entertainment, not a way to earn income.
  • Only spend money that you can afford to lose without financial difficulty.
  • Never play under the influence of alcohol or drugs.
  • Do not place bigger bets out of anger after a loss.
  • Take regular breaks and spend time with your family.
  • The minimum deposit is ৳100 and the minimum withdrawal is ৳500 — keep this in mind when planning your budget.

Our Policy in Detail

Learn more about xbazi's responsible gaming policy.

Deposit Limit Details

You can set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately. However, a 7-day cooling period applies after a request to increase a limit — this delay is intentional to prevent decisions made on impulse. The minimum deposit at xbazi is ৳100 and the minimum withdrawal is ৳500.

Self-Exclusion Terms

When self-exclusion is activated, your account is closed completely. If you attempt to open a new account during this period, our team will identify and close it. No bonuses, promotions, or marketing emails will be sent during self-exclusion. To reactivate your account after the set period ends, you will need to contact our support team and a cooling period will apply.

Protection of Minors

xbazi is committed to keeping minors away from gaming. An age verification process is followed at registration. We encourage parents and guardians to use parental control software on shared computers or mobile devices. Never share your login details with children or minors. This site is for people aged 21 and above only.

Support and Confidentiality

Contact us for any matter related to responsible gaming — through our 24/7 Bengali live chat support or by email at [email protected]. All communications are kept completely confidential. Our trained support team will understand your situation and assist you with empathy.

Get Help Now

Concerned about gaming? Our team is with you around the clock.

Live Chat
24/7 Support in Bengali

Remember: Asking for help is not a sign of weakness — it takes courage.

Frequently Asked Questions

Common questions about responsible gaming.

Log in to your xbazi account and go to the "Responsible Gaming" section from the Settings menu. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but a 7-day cooling period applies when increasing a limit. Contact us via live chat if you have any issues.

Yes. Before self-exclusion takes effect, you will be given the opportunity to withdraw the balance in your account. The minimum withdrawal amount is ৳500 and the process is usually completed within 30 minutes to 3 hours. Contact the support team for more details.

A time-out is a temporary break — from 1 day to 6 weeks. Your account is reactivated automatically once the period ends. Self-exclusion is a long-term solution — from 6 months to 5 years, or permanently, and it cannot be ended early. If gaming feels like it is becoming a serious problem, self-exclusion is the better choice.

Start by speaking with them calmly and showing empathy without judgment. Contact xbazi's support team — we can help place restrictions on the relevant account at the request of a third party. Keep in mind that professional mental health support may also be necessary.

Log in to your xbazi account and go to the "Account History" or "Transaction History" section to see a full record of all your deposits, withdrawals, and gaming sessions. Reviewing your own activity regularly is an important part of responsible gaming.

No. xbazi is for people aged 21 and above only. There are no exceptions. Age is verified at registration, and if a minor is identified, the account is closed immediately.

Enjoy Safely Right Here

Play responsibly, stay within your limits, and have fun. Your gaming experience at xbazi is waiting for you.

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