xbazi Terms and Conditions

xbazi (referred to as "Platform", "we" or "Company") is an online casino and sports betting service provider in Bangladesh. These terms and conditions ("Terms") apply to the use of the xbazi website xbazi.cam and all associated digital channels.

Definitions of some key terms used in these terms are provided below:

• "User" — any person who accesses services through a registered account on xbazi.
• "Account" — a user's personal xbazi account through which all platform activities are conducted.
• "Bonus" — any promotional benefit offered by xbazi, such as a welcome bonus, cashback or free bet.
• "Balance" — the total amount of funds held in a user's account (including both deposits and bonuses).
• "Service" — all games, betting options and related features available on the xbazi platform.

By registering on xbazi or starting to use the service, it will be considered that you have fully read, understood and agreed to comply with these terms.

To open an account and use the service on xbazi, users must meet all of the following conditions:

• Must be at least 21 years of age.
• Must be a resident of Bangladesh and eligible to participate in online gaming under the laws of their country.
• Must operate only one account in their own name.
• Must not place bets on behalf of a third party or as part of any professional syndicate.

If xbazi determines that a user has violated these eligibility conditions, the account will be closed immediately and all related transactions will be considered void.

It is mandatory to provide accurate and complete information when opening an account on xbazi. Registering with false or misleading information is a direct violation of these terms.

3.1 Information Required at Registration

• Full name (as per national identity card)
• Active mobile number
• Date of birth (for age verification)
• Email address (optional)

3.2 Account Security

Each user is responsible for the security of their own account. Never share your password with anyone, and any unusual account activity must be reported to xbazi support immediately. The user bears full responsibility for any loss resulting from disclosing account information to a third party.

3.3 KYC Verification

xbazi may request a national identity card, passport or other documents for identity verification (Know Your Customer / KYC) at any time. If KYC is not completed within the specified period, withdrawals may be placed on hold.

xbazi supports transactions via the most widely used mobile banking and bank transfer methods in Bangladesh.

4.1 Deposit Terms

• The account used to make a deposit must be registered in the user's own name.
• Deposits from third-party accounts are not accepted and such transactions will be cancelled.
• The correct reference number or note must be used for each deposit.

4.2 Withdrawal Terms

• KYC verification must be completed before submitting a withdrawal request.
• Wagering requirements must be met before funds earned from bonuses can be withdrawn.
• xbazi reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• Withdrawal funds will only be sent back via the same method used for the deposit.

xbazi offers various types of bonuses and promotional offers. Each bonus has its own specific terms, but the general rules below apply to all bonuses.

5.1 Welcome Bonus

• New users will receive a 150% bonus up to ৳15,000 on their first deposit.
• A 10x wagering requirement must be met before bonus funds can be withdrawn.
• Each person may claim only one welcome bonus.

5.2 VIP Cashback Program

xbazi's three-tier VIP program provides weekly cashback to regular players:

• Bronze — weekly cashback up to 0.3%
• Silver — weekly cashback up to 0.7%
• Gold — weekly cashback up to 1.0%

5.3 General Bonus Terms

• Only one bonus may be active on an account at any given time.
• Once a bonus expires, it will be automatically cancelled.
• xbazi reserves the right to cancel a bonus in cases of suspected abuse.
• Creating multiple accounts to claim bonuses is strictly prohibited.

All games and betting activities on xbazi are conducted in a fair and transparent manner. While each game has its own rules, the general rules below apply in all cases.

6.1 Betting Limits

• Minimum and maximum bet amounts are set for each game and are displayed on the game page.
• xbazi reserves the right to change betting limits at any time.

6.2 Game Results

• The outcome of all games is determined through a random number generator (RNG) or a live dealer.
• If a game is left incomplete due to a technical error, xbazi will provide an appropriate resolution.
• In the event of a dispute over a result, xbazi's system logs will be considered the definitive proof.

6.3 Sports Betting

• Betting is available on various sports including cricket, football and kabaddi.
• Bets placed before a match begins cannot be changed or cancelled once the match has started.
• If a match is abandoned, postponed or not completed within the scheduled time, the bet amount will be refunded.
• For BPL, IPL, T20 World Cup or ICC tournaments, the relevant betting rules apply.

The following activities are strictly prohibited on the xbazi platform. Violating these prohibitions will result in account closure and the associated balance may be forfeited.

• Creating or operating multiple accounts.
• Registering using another person's identity.
• Abusing or manipulating the bonus system to gain unfair advantages.
• Using betting software, bots or automated systems.
• Money laundering or suspicious financial transactions.
• Deceiving, intimidating or harassing other users.
• Attempting to hack or gain unauthorized access to xbazi's systems.
• Placing bets with prior knowledge of a game's outcome (including match fixing).

xbazi gives the highest priority to protecting users' personal information. The platform keeps all data secure through SSL encryption and advanced security measures.

• Users' personal information will never be sold to third parties.
• Data is used solely for service delivery, fraud prevention and compliance with legal obligations.
• For more details, please read our Privacy Policy.

xbazi may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• If fraudulent or suspicious activity is detected.
• Failure to complete KYC verification.
• At the user's own request under the responsible gaming policy (voluntary self-exclusion).

9.1 User's Right to Close Their Own Account

Any user may close their account voluntarily. To do so, contact support via 24/7 live chat or email. Any eligible balance may be withdrawn before the account is closed.

xbazi always strives to operate a safe and reliable platform. However, xbazi has limited liability in the following cases:

• Loss caused by internet disconnection or technical errors.
• Disruption due to server issues from third-party game providers.
• Account loss due to the user's own negligence or security breach.
• Unforeseen events (force majeure) such as natural disasters, government restrictions, etc.

xbazi will not be liable in any case for loss of profits, indirect, or incidental damages.

xbazi believes that online gaming is an entertainment activity — it should never become a source of addiction. Therefore, we encourage all users to play responsibly.

• Set a daily, weekly, or monthly spending limit for yourself.
• If you feel that gaming is having a negative impact on your life, take a break immediately.
• Contact xbazi support for self-exclusion or a cool-off break.

Visit our Responsible Gaming page for detailed tools and support.

xbazi reserves the right to change, amend, or update these terms and conditions at any time. Any changes will be published on the website and the revised terms will take effect from the date of publication.

• In the case of significant changes, registered users will be notified by email or SMS.
• Continuing to use the platform after any changes means you agree to the new terms and conditions.
• If you do not agree to the new terms, contact support to close your account.

12.1 Dispute Resolution

In the event of any dispute, an attempt must first be made to resolve it through xbazi's customer service. Contact support: 24/7 live chat or email us at [email protected].

12.2 Applicable Law

These terms and conditions will be interpreted in accordance with the applicable laws and regulations of Bangladesh. Both parties are committed to resolving any dispute amicably through discussion.